Refund Policy for Dream It Park
At Dream It Park, we prioritize customer satisfaction and aim to deliver top-quality digital marketing services tailored to your business needs. However, due to the nature of digital marketing services, certain conditions apply to refunds. Please review our refund policy below:
1. Service Delivery
Once a service is delivered and results are provided, no refund is applicable. This includes but is not limited to SEO, PPC, social media management, content creation, and website design.
If there is a delay in the service due to unforeseen circumstances, we will notify you promptly and work towards a solution.
2. Refund Eligibility Refunds will only be considered under the following conditions:
Pre-Service Cancellation: If you decide to cancel the service before the project has started, you may be eligible for a full or partial refund, depending on the circumstances.
Non-Delivery of Service: If we fail to deliver the agreed-upon service due to our fault, you may be eligible for a refund after an investigation.
Technical Errors: If payment is made in error (e.g., duplicate payments), we will process a refund upon verification.
3. Refund Request Procedure To request a refund, follow these steps:
Contact our support team via email at [[email protected]] or through our website contact form.
Provide details of the service, payment, and reason for the refund request.
Our team will review your request and respond within 7 business days.
4. Non-Refundable Cases Refunds will not be provided in the following instances:
If the agreed-upon services have been rendered as per the contract.
Dissatisfaction with results due to subjective preferences or lack of involvement from the client.
Breach of terms outlined in the service agreement by the client.
5. Refund Processing
Approved refunds will be processed within 10-15 business days to the original payment method.
Dream It Park is not responsible for delays caused by banking institutions or payment processors.
6. Changes to This Policy
Dream It Park reserves the right to update or modify this Refund Policy at any time. Please review this page periodically for changes.
If you have any questions or concerns about this policy, please reach out to us at [[email protected]]. Your satisfaction is our priority, and we are committed to addressing your concerns promptly.
Thank you for trusting Dream It Park with your digital marketing needs!